This is a good read for all small business human resources management. Outsourcing can be a business saver, HOWEVER, make sure you know and measure the management and results.
Excerpt: Research by Dr Sasan Bakhtiari, an economics lecturer at the Australian School of Business, suggests cost is only one reason for outsourcing. Companies that try to save money by hiving off important parts of the production chain may be left vulnerable to poor-quality outcomes, he warns.
The news is more encouraging, however, for companies that approach outsourcing as an opportunity – a means to improve their outputs by tapping into skills, expertise and technology that they lack in-house.