Good read for leadership and management. Unless you are new to your role, you know change management requires a hands on type of process to bring better results .
Excerpt: Having watched the change management initiative related to this liturgical change play out for nearly a year, it occurred to me there are some additional valuable lessons to share relative to how people actually react to a major change. While it can be easy from a headquarters perspective to implement a major change and assume everyone will follow it exactly as planned, that’s never the case.
In the midst of following up a major change management initiative, it’s vital to realize your audience will have varying degrees of challenge with a major change and how it creates performance gaps. Whether the challenges are intentional or unintentional, performance following a major change has a variety ways of falling short of the complete and clean implementation you might expect.
Read full article via Major Change Management – Managing Ongoing Performance Gaps | The Brainzooming Group.