Great read and recommended for all leadership and management — you can announce adoption of change but when can you really measure you have accomplished change?
Excerpt: How do you get leaders, employees, customers — and even yourself — to change behaviors? Executives can change strategy, products and processes until they’re blue in the face, but real change doesn’t take hold until people actually change what they do.
I spent the summer reviewing research on this topic. Here is my list of 10 approaches that seem to work.
Read full article via Ten Ways to Get People to Change – Morten T. Hansen – Harvard Business Review.