Business models, innovation, reengineering, culture change and more can sometimes not produce the expected or at least the immediate results you were expecting. This article is a good read. Another look or a fresh perspective may make the difference.
Excerpt: If you’ve had a bad experience with an operational improvement effort (like Six Sigma or Business Reengineering), or if you haven’t given it much attention lately, you should take a fresh look. Many companies and executives have been disappointed with these efforts when results weren’t sustained and inefficiency crept back in. But improvement has improved.
I see three forces behind this trend:
Read full article via Operational Improvement Has Improved – Brad Power – Harvard Business Review.