Operational Improvement Has Improved – HBR

Business models, innovation, reengineering, culture change and more can sometimes not produce the expected or at least the immediate results you were expecting.  This article is a good read.   Another look or a fresh perspective may make the difference.

Excerpt:  If you’ve had a bad experience with an operational improvement effort (like Six Sigma or Business Reengineering), or if you haven’t given it much attention lately, you should take a fresh look. Many companies and executives have been disappointed with these efforts when results weren’t sustained and inefficiency crept back in. But improvement has improved.

I see three forces behind this trend:

Read full article via Operational Improvement Has Improved – Brad Power – Harvard Business Review.

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