Overwhelmed with the sheer volume of data management, not to mention analysis of the metrics……..this article suggest the KISS, keep it simple…. short but good read.
Excerpt…..The problem here is not that the intended goals are not worthy: of course companies want more customers, more sales and lower inventories. The problem is the inherent conflicts evoked by the presence of too many “levers” being offered without linkages.
What’s lacking is a unified goal upon which the whole “system”—the whole organization—can be measured and each participant in the process of reaching that goal might be appropriately rewarded.
Simpler really is better.
Read full article……..via GeeWhiz To R.O.I.: Simpler is better: Metrics not working? Check your complexity..