Tag Archives: Insights

Deloitte | Retail & Distribution

For everyone in the holiday sales arena, particularly all of our retail small businesses.

Articles Included – Insights
Excerpt:

No debate here — shoppers’ spirits are brighterDeloitte’s 2012 annual holiday survey: Omnichannel shoppers to spend 71 percent more on gifts than store-only shoppers.

Mobile retailing: Are you ready for radical change? Mobile technology is affecting many parts of a retailer’s business: from inventory management to cross-channel integration, talent recruitment, and more. This report outlines seven important mobile retailing implications that are emerging as universal.

Retail global expansion For retailers, entering new foreign markets is not as simple as signing a lease and opening the doors. Deloitte examines three primary market-entry methods, franchising, joint venture and owned expansion, and explores the potential trade-offs that each model presents.

The dawn of mobile influence Mobile is having a major impact on store-based sales and its influence is increasing. Deloitte examines the current and potential future effect of mobile on traditional in-store sales.

Pricing from ahead: Helping retailers win in the age of the connected consumerAccess to information through digital technology has changed the tide in retail. How might retailers build an effective pricing strategy to address today’s connected consumer and achieve positive business results?

Check out the articles on November update via Deloitte | Retail & Distribution.

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Filed under Marketing, Branding, Sales, Advertising, eCommerce & Social Media

Group Intelligence Correlates With Social Aptitude, Not IQ – HBR

Teams and innovation.   I partially agree with “social abilities”  weigh more than team’s individual “aggregate IQ”?  I mean, after all, if the intelligence isn’t available will this not immeasurably alter the result, both individually and collectively?

Excerpt:  Considering the complexity and global nature of business today, work is nearly always a team activity, and often those teams are embedded in ever-shifting networks. A new field of study, collective intelligence, is measuring the ability of teams to solve problems. This research is yielding powerful insights into improving the performance of networks, teams, and other collective groups. One breakthrough finding shows that collective intelligence is variable and measurable and — most surprisingly — correlates more with the social abilities of the team members than with the team’s aggregate individual IQ.

Read full article via Group Intelligence Correlates With Social Aptitude, Not IQ – Steven Rice – Harvard Business Review.

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Filed under Leadership, Operations & Innovation

Financial vs Strategic Buyers — The Harvard Law School Forum on Corporate Governance

Small business of-interest, need-to-know and news-to-watch M&A.  The study provides insights into the patterns that appear to be very distinct and the probable “whys”.  Interesting read.

Excerpt:  ….. we highlight and then set out to explain the oscillating pattern of financial vs. strategic acquirers within overall merger activity. Mergers and Acquisitions occur in great waves of activity with recent troughs, for example, of only a few thousand deals in 2003 and peaks of over ten thousand deals in 1999 and 2006. Within this oscillation of activity there is another shifting pattern: the percentage of so-called financial sponsors (private equity firms) vs. strategic buyers (operating companies) seems to ebb and flow. Aggregate numbers show that the fraction of total deal value acquired by financial sponsors has varied dramatically over the last 25 years with peaks in the late 80s, 90s and the period of 2005-2007. This same pattern is true across many industries and geographies.

Any particular transaction has many factors that drive the ultimate acquirer’s willingness to pay. And many theories propose reasons why particular firms or industries may be ripe for acquisition activity. However, the broad pattern of financial sponsor activity that spans industries and geographies at a given

Read full article via Financial vs Strategic Buyers — The Harvard Law School Forum on Corporate Governance and Financial Regulation.

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Filed under Leadership, Operations & Innovation, Small Business

Marketing Fundamentals — Wharton@Work October 2012

Another good read from Wharton today on marketing with tips and advice.

Excerpt:  Wharton@Work spoke with Wes Hutchinson, Wharton marketing professor and director of the Wharton Behavioral Lab, about cutting-edge research that offers deep insights into customer behavior. But in the increasingly complex world of marketing, not all that’s new is worth paying attention to. Hutchinson offers advice on where to focus.

Read full article via Marketing Fundamentals — Wharton@Work October 2012.

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Filed under Marketing, Branding, Sales, Advertising, eCommerce & Social Media

Metrics Are Easy; Insight Is Hard – HBR

I doubt anyone would argue with this point  —  we are all still looking for best practices in the evolution of Big Data metrics and utilization.  For all leadership and management

Excerpt:  Big data is great. But we should consider that we’ve actually had more data than we can reasonably use for a while now. Just on the marketing front, it isn’t uncommon to see reports overflowing with data and benchmarks drawn from millions of underlying data points covering existing channels like display, email, website, search, and shopper/loyalty — and new data streams such as social and mobile engagement, reviews, comments, ratings, location check-ins and more.

In contrast to this abundant data, insights are relatively rare. Insights here are defined as actionable, data-driven findings that create business value. They are entirely different beasts from raw data. Delivering them requires different people, technology, and skills — specifically including deep domain knowledge. And they’re hard to build.

Even with great data and tools, insights can be exceptionally tough to come by

Read full article via Metrics Are Easy; Insight Is Hard – Irfan Kamal – Harvard Business Review.

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Filed under Leadership, Operations & Innovation, Management

PwC & Wharton Focus on How CFO’s Can Build Top-Performing Finance Teams

Human resources management accounting and finance teams.

Excerpt:  Top CFOs know they are only as strong as their teams. From treasury to financial planning and analysis, their finance managers have a shared vision of being valued contributors in strategic discussions – adding insight and analysis at critical junctures of decision-making. How can CFOs attract, retain, and motivate finance talent to be much more than number-crunchers?

PwC and faculty at Wharton share insight on how top finance organizations can rise to the challenge.

Read introduction and download full pdf via PwC & Wharton focus on how CFO’s can build top-performing finance teams: PwC.

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Filed under Accounting, Bookkeeping, GAAP, IFRS, Small Business

Deloitte | Emerging Technologies | Adapt. Advance. Accelerate.

Deloitte gives you an update of emerging trends and technologies in this group of articles and insights.   Information Technology

Excerpt:  Technology trends such as social business, gamification and cloud computing are transforming business, offering a new set of tools and opening the door to a new set of rules for operations, performance and competition. Leaders in every function need to look beyond the hype and understand both the opportunities and risks associated with new technologies ─ and that means going geek.

Explore our latest resources below to learn more.

Explore the findings of a recent study by MIT Sloan Management Review,  …..

Read introduction and access more insight articles here via Deloitte | Emerging Technologies | Adapt. Advance. Accelerate..

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Filed under Business Intelligence, IT, Data Management, Metrics, Cloud & Mobile

The New Rules of Social Commerce

Article gives you great insights and how-to social media for your brand and why.

Excerpt:  Most companies’ early efforts with social have been the equivalent of “brochureware” (just as they were on the internet back in the 1990s#. And although levels of sophistication are growing — Dell’s #DELL# $6 million-plus in sales via Twitter, for example — most social commerce experiments have a long way to go.  All too often, when shoppers on a retailer’s social pages are ready to buy, they’re sent elsewhere to complete the transaction, disrupting what should be a seamless experience.

The goal is to enable and sustain integrated conversations with consumers across all channels – social and otherwise – establishing the mutually rewarding relationships that drive social sales. So how to get there?

Read full article via The new rules of social commerce – Fortune Tech.  From CNN Money

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Filed under Marketing, Branding, Sales, Advertising, eCommerce & Social Media

FREE BOOKS on Open Innovation and Social Media

There are 2 free books to download via link below —  on innovation and social media:
Social Media for Corporate Innovators and Entrepreneurs: Add Power to Your Innovation Efforts    and 
Making Open Innovation Work

I have not yet had time to review the books.  If you do, please share your thoughts.

Excerpt:  I believe in being open and sharing insights so here you can download PDF-versions of my last two books for free. I hope you will find this worth your time  ….

See introduction to books and download here via FREE BOOKS on Open Innovation and Social Media by @Lindegaard | 15inno.

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Filed under Entrepreneurs & Startups, Leadership, Operations & Innovation, Marketing, Branding, Sales, Advertising, eCommerce & Social Media

Deloitte | Navigating change | CFO Insights | Finance transformation |Change management

Good read.  Many CFOs are confronted with new roles and whether by design or by default are not quite up to the tasks at hand. 

Excerpt: … based on more than 100 CFO Transition Labs, we find many CFOs who aspire to the catalyst role are ill equipped to go beyond the numbers and effectively drive change that improves future company performance.

This issue of CFO Insights examines sources of resistance to change and provides some practical tools for CFOs to diagnose and navigate change efforts more effectively

Read introduction and download paper via Deloitte | Navigating change | CFO Insights | Finance transformation |Change management.

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Filed under Leadership, Operations & Innovation

As Worries of a Greek Exit Ebb, Europe’s Debt Woes Persist | Knowledge@Wharton Today

Small business of-interest and news-to-watch. 

Excerpt: With pressure mounting for more action, reports are circulating of a possible deal to bail out Spain and Italy by directing two pan-European government funds to buy up 750 billion euro of their bonds.

Mauro Guillen, a Wharton management professor and director of the Lauder Institute, and Olivier Chatain, a Wharton management professor, offer insights on the unfolding events in Europe in a conversation with Knowledge@Wharton.

Read full article via As Worries of a Greek Exit Ebb, Europe’s Debt Woes Persist | Knowledge@Wharton Today.

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Filed under Small Business

A Beginner’s Guide to Facebook Insights

Great information and written with the expected comprehension level from KISSmetrics.  Social media, Facebook, insights lets you track your effectiveness and need for changes.

Excerpt: By using Facebook Insights you’ll be able to determine the best time of day to post, the best day of the week to post and what type of content is most popular. It is important to note that the Facebook Insights tool is constantly updated to reflect your page’s developments and any patterns that may form. So you’ll need to keep checking back to keep in the loop.

Here are some useful steps for individuals new to Facebook Insights:

Read full article via A Beginner’s Guide to Facebook Insights.  From KISSmetrics

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Filed under Marketing, Branding, Sales, Advertising, eCommerce & Social Media

CFO round table: Managing uncertainty

Recommended read — discussions and information addresses today….what has been learned and changed as the CFO role adapts and changes…leadership and management

Excerpt……Their insights were particularly timely. As companies navigate the increasingly complex waters of the global marketplace, CFOs are becoming a more influential part of the strategic-planning process.

Read full article….via CFO round table: Managing uncertainty.  From AICPA Journal of Accountancy

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Filed under Leadership, Operations & Innovation, Management

10 Insights Into the Art of Brand Storytelling

Marketing and branding good tips…..content, content, content.

Excerpt……..We are all storytellers. The most powerful brands learn to engage customers through content. They use videos, podcasts, blog posts, webinars, social media, and other online and offline channels to tell stories.

Read full article and see video…….via 10 Insights Into the Art of Brand Storytelling.  Public Relations 20/20

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Filed under Marketing, Branding, Sales, Advertising, eCommerce & Social Media

Useful tools to review, refine, clean, analyze, visualize and publish data

Nice list of tools and I will bet you haven’t heard of many of them………tools for data management collection and analysis.

Excerpt……….Over the last few days, O’Reilly’s Alex Howard (aka @digiphile) has published a series of very informative interviews with data journalists. As journalists get more and more sophisticated in collecting, collating, analyzing and visualizing data, their learnings are really useful for anyone working with data. The interviews contain lots of great insight, very useful information, and interesting links to more resources and examples, and I encourage you to read them in their entirety (see links below).However, most interesting to me are the tools that the interviewees mention and which Alex calls the “Newsroom Stack”. Any number of those tools may be used in sequence to get from your set of data to useful insights. I used the additional comments from the journalists to add to my own list of useful data tools; some key ones below, the rest on the Health Data Innovation Tools page. Let me know what other tools you think I should add.

Read list and access links here…….via Useful tools to review, refine, clean, analyze, visualize and publish data | Health Data Innovation.

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Filed under Business Intelligence, IT, Data Management, Metrics, Cloud & Mobile